SERVING EASTERN CONNECTICUT - SINCE 1985

Community

Skilled Nursing Facilities

Delivering hospice where it’s needed

While our services are most often delivered at home, sometimes “home” means a hospital, skilled nursing or assisted living facility. Here is an overview of our work with these organizations.

We work closely with L + M and Backus Hospitals

  • Dedicated Hospital Liaison Registered Nurses at L + M and Backus Hospitals
  • Partnership with Westerly Hospital for end of life care
  • Long term relationships and proven rapport with physicians, hospitals, community businesses, and legislators

Skilled Nursing Facilities: 7 levels of specialty care

Our model of service in skilled nursing facilities (SNF) adheres to our model for in-home services, and includes these personnel.

  1. Registered Nurse: The SNF nurse is qualified in Hospice and Palliative Care, bringing individualized pain and symptom control to each patient, collaborating with nurses and physicians in the SNFs for managing difficult situations.
  2. Social Worker: The social worker brings care, compassion, and understanding to the patient and their family member, guiding them and preparing them during the end-of-life process.
  3. Hospice Aide: The aides help the patient with daily personal needs, assisting the SNF staff with extra one-on-one care, thereby giving the staff more time to spend with the patient. Many are certified as Hospice and Palliative Care nursing assistants.
  4. Bereavement Counselor: The Bereavement team member will coordinate grief counseling for the residents of the SNF, and also for the employees of the SNF and family members.
  5. Volunteer: The Volunteer team member will make regular visits in the SNF to the residents on the Center for Hospice Care program providing companionship, vigil support and comfort to the patient and the family. The Volunteer team also consists of pet therapy, massage therapy, healing touch, reiki and reflexology.
  6. Spiritual Coordinator: A chaplain or spiritual coordinator will be available to the Center for Hospice Care patients, their families and the SNF staff. If specific spiritual needs are requested, arrangements will be made.
  7. Community Liaison: The Community Liaison will assist with educating the SNF facilities’ staff about the services Center for Hospice Care is able to provide their residents. Our Liaison will also organize educational in-service training for the staff.

Assisted Living Facilities: Working with many providers

Our work also extends into the Assisted Living Facility (ALF) category, where we work with a number of such New London organizations.

Generally, Assisted Living Facilities refer to housing for elderly or disabled people whose staff provides supervision or assistance with housekeeping, meals and activities of daily living as needed to ensure health, safety and wellbeing of residents living in independent and private living quarters.

Just as we coordinate our actions with Skilled Nursing Facilities, we work closely with ALF management to bring the services of hospice care into their setting.

Accreditations

  • Accreditations and Certifications:
  • We Honor Veterans
  • Hartford Courant Top Places to Work 2014
  • Hartford Courant Top Places to Work 2015
  • Hartford Courant Top Places to Work 2017