Support & Services

Support & Services

Improving the well being of the whole family

Caregivers are often under extraordinary pressure: Administering medications and everyday care, providing companionship, enduring stress and sleeplessness, and running the daily operations of a home are just a few of the hardships caregivers face. With Center for Hospice Care, there is help on every front. In addition to the medical support and care we provide to your loved one, we have a wide array of other services to help you.

Counseling Services for caregivers

This area of our work includes the following elements.

Medical Social Worker

Social workers play a key role in Center for Hospice Care’s interdisciplinary model. They are available to counsel caregivers, connect them with resources, and help the entire family in these areas:

  • Coping with changes occurring in the family
  • Educating the entire family in understanding the dying process
  • Developing a long-range plan of care
  • Identifying where volunteers can help
  • Exploring financial needs and mobilizing legal resources
  • End of Life planning, which can help families respect the wishes of a loved one, and be ready to ease the transition into the future
  • Advance Directives, which include Do Not Resuscitate (DNR) orders and Living Wills, define the wishes of a patient in the event that they are not able to express them
  • Accessing community resources

Spiritual & Religious Counseling

Spiritual Care Counselors provide spiritual support for patients and family members across all types of religions, backgrounds, and cultures.

  • Advocacy and outreach. Encouraging caregivers to stay connected or to reconnect with their faith traditions.
  • Trained in dealing with grief and mourning. Assistance with navigating through loss.
  • Confidential. Privacy and complete discretion is central to all communication.

Bereavement Counseling

Bereavement programs are open to family members and other caregivers anywhere in the community, regardless of whether Center for Hospice Care was involved in their loss. 

  • For family members. We work directly with family members, including children, to process all the events surrounding the end of life.
  • Care for Grieving Children. Center for Hospice Care staff utilize a variety of techniques to facilitate a child’s understanding of death and help him or her to express feelings.
  • Support groups. Peer support is available through 6-week sessions and open- ended groups.
  • 13 months of support. Bereavement counselors and volunteers maintain contact for 13 months after a loss.
  • Bereavement library. We have an extensive library of books and videos on the topic of grief, bereavement and recovery.
  • Community resources. We are able to connect people with other local organizations that can help with long term counseling.

Expressive Arts

Expressive Arts are used to express and to release feelings. They also build coping skills and provide comfort through the bond of being with others who are in a similar place. These programs are conducted by professional therapists and are available for children, adults, and seniors. 

Pet Therapy – proven to have a range of health benefits – uses trained dogs and certified trainers to spread comfort and joy to caregivers of all ages. It is offered to patients in their home, in skilled nursing facilities and within our Expressive Arts services.

Volunteer services for caregivers

Our volunteer network is very strong, and it delivers support in 3 main areas that lighten the load of the caregiver.

Patient Care

  • Companionship. Our volunteers spend time with patients sharing interests, reading, listening to music, and simply being present.
  • Giving the primary caregiver a break. This can provide a needed respite for family members and caregivers.
  • Emotional support. Volunteers provide a calming and reassuring presence during challenging times.
  • Meal preparation and household chores. While not a primary duty, occasional household duties may be handled.
  • Errands. Picking up and delivering supplies or groceries are among volunteer duties.
  • Vigil. During late and difficult hours, volunteers are willing to stay with a patient, ensuring that no one dies alone.

Pet Therapy

  • Reducing loneliness and depression. Pet Therapy is proven to help alleviate isolation and sorrow.
  • Lowering blood pressure. Another proven Pet Therapy benefit.
  • A welcome distraction. Pet therapy can break the cycle of worry and challenge in daily life.
  • Unconditional support. Dogs pay no attention to illness. They only want to be in the present moment with people.

Complementary Therapies

Center for Hospice Care maintains a qualified group of volunteer therapists in these areas:

  • Therapeutic massage. This is proven to ease muscular pain, improve circulation, and reduce stress.
  • Reiki. The Japanese practice using simple hands-on and visualization techniques to restore the flow of life energy.
  • Reflexology. A method of relieving pain by applying pressure to areas of the feet and hands.
  • Energy work. A term that refers to several therapies, each intended to restore the harmonious flow of life energy through the body.
  • Physician-approval required. The above services are free under Center for Hospice Care but must be authorized by the patient’s physician.

Special Programs for Your Loved one

  • Sentimental Journeys. Which grants our patient’s wish to revisit places or people that have special meaning.
  • We Honor Veterans. Which provides special care and attention to veterans of the armed forces, including a Veteran Pinning Ceremony.
  • Coming to the Senses. Which helps patients with Alzheimer’s or dementia to reconnect with pleasures and comforts they have known.
  • Life Review. Which helps patients record special stories & memories in either a written or video format as remembrance for their loved one.


  • Accreditations and Certifications:
  • We Honor Veterans
  • Hartford Courant Top Places to Work 2014
  • Hartford Courant Top Places to Work 2015
  • Hartford Courant Top Places to Work 2017